Contact us

Answers to many questions can be found in our FAQs and in your mybluecross account.

Holiday hours:
‍We are open on Dec. 24, 2024 from 9 a.m. to 12 p.m. and on Dec. 31, 2024 from 9 a.m. to 3 p.m. We are closed on Dec. 25 and 26, 2024 and Jan. 1, 2025.

Contact form

All fields are required unless otherwise stated.
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Phone

Our call centre is open Monday to Friday, 8:00 a.m.-5:30 p.m. (closed weekends)

204.775.0151  or  1.888.596.1032
(toll free)

To access Employee Assistance Program (EAP) counselling:
‍‍204.786.8880  or  1.800.590.5553 
(toll free)‍

For the Deaf, hard-of-hearing and speech-impaired community, our EA centre can receive VRS calls.

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Visit in-person

Hours of operation:
Monday to Friday, 9 a.m.-4 p.m.

We are located at 599 Empress Street, Winnipeg, Manitoba.

Need directions?

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Fax

Claims: 204.772.1231

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Mail

PO Box 1046 Stn Main Winnipeg, MB   
R3C 2X7
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Life and disability claims

Fax 204.788.5591 or email*
Please note: This fax number and email address can only receive life and disability claims. All other claims must be submitted through your mybluecross online account, in person, by mail or by the claims fax number noted above.
Interested in a personal health plan?

In Winnipeg: 204.788.6858

Within Manitoba: 1.800.873.2583 (toll free)

More information
Need to connect with a counsellor?

In Winnipeg: 204.786.8880

Within Manitoba: 1.800.590.5553 (toll free)

For the Deaf, hard-of-hearing and speech-impaired community, our EA centre can receive VRS calls.

Counsellor connect
International travel assistance

If an emergency medical situation arises while you’re away, contact Travel Assistance immediately with your policy number, name of the covered person and a description of the problem.‍

1.866.601.2583 (toll free)

204.775.2583 (collect – country code may be required)

Read more

Do you know someone potentially engaging in insurance fraud or abuse?

If you know or suspect someone is potentially engaging in insurance fraud or abuse, report it anonymously to Manitoba Blue Cross.

In Winnipeg: 204-789-8805

Toll-free within Canada: 1-877-998-TIPS (1-877-998-8477)

Or click here

*By submitting a claim via email, you acknowledge and confirm that you are aware that email is not a secure medium where privacy can be ensured, and that complete security and confidentiality is not possible at this time. Your confidential use of email cannot be guaranteed, and you acknowledge that information transmitted via email may be subject to access by, or disclosure to, other persons. Without limiting any other disclaimer herein, Manitoba Blue Cross shall not be responsible or liable for any harm that you or any other person may suffer in connection with any such breach of confidentiality or security.