Counselling services

Your mental health is just as important as your physical health. Let us help you and your loved ones with prevention, wellness and treatment to overcome challenging life events.

Counselling services are available to those who have Employee Assistance Program (EAP) or Individual Assistance Program (IAP) coverage with Manitoba Blue Cross. If you are unsure of your coverage, visit your mybluecross online account to confirm.

Schedule an appointment


By phone


1.800.590.5553 (toll free)

204.775.0586 (TTY for hearing impaired)



Use Counsellor Connect to complete intake and/or request an appointment.

You must be 18 years of age or older to book online. If you are under age 18 and would like to make an appointment, or if you encounter any issues using the scheduler, please contact us by phone for assistance.

Access immediate support


Connect Now support line

Monday to Friday: 8:30 a.m.-4:30 p.m.

Connect Now is a temporary service during COVID-19 to provide immediate access to a mental health professional without the need for an appointment. The service is free and calls do not count as sessions under your benefits plan. The service is intended to provide immediate support for concerns that are brief in nature and for individuals who are not able to participate in ongoing counselling at this time. Concerns do not have to be related to COVID-19.

If you are in crisis, in need of immediate assistance or are experiencing thoughts of suicide, please do one of the following:

  • Call 911 or your local emergency services
  • Contact the Klinic Crisis Line at 204-786-8686 or 1-888-322-3019
  • Go to the emergency ward of your local hospital

Access digital resources

Love with purpose

Get an expert's advice on how to have a healthy relationship with our online program. Suitable for all couples and singles.

Soul nourishment program

Yoga and meditation program to bring you peace of mind, anytime, anywhere.

Wellness library

Find articles, advice and tools to support your overall well-being.







Mental health


Nutrition & wellness








Yoga & meditation


My Good Health®

Through your mybluecross® account, access an interactive site with resources and tools to help you understand and improve your overall health. It includes:

  • comprehensive health information on medications and natural health products
  • detailed explanations of conditions, diseases, medical tests and procedures
  • guides and screening tools
  • monthly e-newsletters
  • individually tailored programs
  • a community support directory
  • interactive decision-support calculators
  • an online health risk assessment tool with an easy-to-understand report to empower you to make changes and take control of your health and lifestyle choices

Antidepressant Skills Workbook

The Consortium for Organizational Mental Healthcare offers a free self-care workbook that provides an overview of depression, explains how it can be effectively managed and gives a step-by-step guide on changing patterns.


Available services


Comprehensive problem assessment and short-term counselling, including the following areas:

  • Couple/relationship
  • Occupational stress
  • Crisis/suicide
  • Depression/mental health
  • Grief/bereavement
  • Family concerns/parenting
  • Trauma/critical incident
  • Emotional/behavioural concerns


Work-life support includes supplementary counselling such as*:

  • Academic
  • Career/pre-retirement
  • Legal
  • Financial (budgeting, financial crisis)

*These services are not available under all plans. Please visit your mybluecross® online account to confirm your coverage.

Personal wellness

Available health assessments include*:

  • Lifestyle/fitness
  • Weight loss
  • Smoking cessation
  • Nutritional counselling

*These services are not available under all plans. Please visit your mybluecross® online account to confirm your coverage.

Addictions management

This confidential program provides assessment, treatment, and follow up for alcohol, drug, and other addictions via individual counselling and group treatment. We specialize in addictions complicated by depression, panic and anxiety, family dynamics, abuse, and stress.

Psychiatric consultation

Specialized services include access to psychiatric consultation through the Employee Assistance Centre.


Our values

Our goal is to provide comprehensive, professional, diverse and accessible mental health supports.


We offer an extensive scope of services and delivery methods. We have a diverse and vast provider network, a robust counsellor matching process and a holistic treatment philosophy.


Our program is serviced by an extensive network of professionals who bring a high level of expertise and credentials. We offer clinically managed intake and an extensive range of clinical services.


We provide multilingual, culturally sensitive counselling with the capacity to provide service in 150 languages. Our provider group is diverse and includes Indigenous counsellors, Elders and a dedicated Indigenous resource consultant. All intake and counselling staff complete extensive cultural-competency training.


We have providers located throughout rural and northern Manitoba. We offer access to support 24/7, 365 days a year. We offer a variety of alternate channels for counselling, including video, text-based and telephone options.