How to access your
benefit information

While our customer service team is always happy to help, you can manage your account and find most information you need in your secure online mybluecross account. Through it you can:

• Submit claims
• View coverage and claim payments
• Confirm remaining balance on benefits
• Sign up for direct deposit to receive claim payments directly into your bank account
• Check benefit eligibility and find out what you need to submit a claim
• Check the status of a claim and view claim history
• Submit supporting claim documents
• View updates, announcements and correspondence
• Print or request an ID card
• View vision eligibility, if applicable