At Manitoba Blue Cross, serving our members is our top priority. It's at the heart of our Colour of Caring philosophy – a philosophy that is exemplified in our Customer Service Centre.
Manitoba Blue Cross is honoured to have been recognized at the 2018 Manitoba Excellence in Customer Contact Achievement (MECCA) Awards.
This year, we took home two Organization awards and two People awards.
Manitoba Blue Cross is proud to win the Environment – Small Centre award. This award recognizes organizations that use space, ergonomics, colour and workplace programming to support a healthy environment.
Our Customer Service Centre was acknowledged for its ergonomic workspace, abundance of natural lighting, plant life, fine artwork and sustainable initiatives.
We are also thankful to win the Community – Small Centre award. This award recognizes organizations that make outstanding community donations.
Our Customer Service Centre was chosen for its year-round charity contributions, both in cash donations and volunteer time.
Customer Service Representative Chelsea Baker won Representative of the Year.
"Chelsea always has a smile on her face," says Shannon Granovsky, Manager of Customer Service. "She is outstanding in her productivity and her willingness to learn new things. She has always been a reliable and welcoming mentor for new employees."
Team Lead Deirdre Carruthers won Leader of the Year.
"Deirdre exemplifies leadership with her approachability and humility," Shannon says. "She is incredibly knowledgeable and resourceful. She is very positive and professional, and she always encourages us to be as great as we can be."
Congratulations to Chelsea and Deirdre, and thanks again to everyone in our Customer Service Centre for your outstanding work!